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The Silicon Review Asia

Leaders in Transforming the World’s Biggest Companies: Genpact

The Silicon Review
December, 2018

thesiliconreview-nv-tiger-tyagarajan-ceo-genpact-2018

Virtual transformation is about an awful lot more than simply era. a hit transformation also calls for revel in and a clean angle on how digital innovation influences clients. whilst businesses harness digital technology thru a flexible platform, they can accelerate their journey from robotic technique automation to clever automation with AI.

Genpact is a worldwide expert offerings firm that makes enterprise transformation real. It drives virtual-led innovation and digitally-enabled smart operations for its clients, guided by way of its experience strolling hundreds of methods for loads of world Fortune 500 agencies. Genpact has the stop-to-stop know-how to attach each dot, reimagine every system, and reinvent groups approaches of operating.

Genpact started in 1997 as a enterprise unit within preferred electric powered. Powered by using AI, virtual platform via Genpact is transforming whats feasible throughout industries.

Q. What makes Genpact’s Cora different?

Genpact Cora supplies corporation-huge virtual transformation the usage of automation, analytics, and artificial intelligence. Its clients are using Genpact Cora to enhance patron reviews and end up disruptors of their industries.

  • Domain-driven: Genpact Cora is built using Genpact’s deep process and industry knowledge
  • Customer-centric: Platform is designed for journey-driven transformation
  • Flexibility: Plug-and-play components can be added over time

Digital Transformation Solutions

Analytics: Genpact uses its consultative approach to reimagine operations and embed analytics. via harnessing possibilities from huge data, system studying, information engineering, and records technological know-how,it can provide tangible enterprise consequences. It helpsclients design an analytics approach and install it in their business whilst allowing them to make higher selections the use of information technological know-how, artificial intelligence, and device mastering.Cora Analytics makes use of massive information, records science, records engineering, and machine mastering to deliver deep insights and uncover possibilities that could transform their enterprise.

Enterprise analysts such as Gartner, IDC, HfS studies, and Everest group, consistently fee Genpact as a main international issuer of analytics offerings.

Artificial Intelligence: whilst agencies can spot patterns, make predictions, and reply faster than their competitors, their capability is unlimited. Genpact transforms their commercial enterprise fashions and uses device learning to develop income and engage with clients. Its laptop imaginative and prescient solutions remodel commercial enterprise models to enhance the client revel in and boom earnings margins. Its system learning solutions locate new patterns across multiple datasets, permitting greater correct forecasting to save you misplaced income and grow productiveness.

Automation: Genpact runs and automates operations for masses of corporations throughout industries. customers can tap into its full-size experience with dynamic workflows, robot procedure automation, and ambient computing to create their automation roadmap. With its deep manner knowledge, Genpact drives transformation and ROI wherein others can not with robotic process automation (RPA). It partners with Automation anywhere, Blue Prism, and UiPath. customers can embed dynamic workflow to connect the front to the returned workplace with Cora series, its wise business manner management software program (iBPMS) for real-time work optimization and case control.

Customer Experience: Genpact combines layout and agile strategies so corporations can higher understand their clients and create better opportunities to have interaction with them. they are able to increase higher client stories via fusing design questioning and consumer experience with agile methodologies.

Solution Offerings

Core Business Services: Genpact transforms how the sector's largest companies approach business processing. Its experience jogging operations for banks, insurers, and patron good firms supply it an unmatched stage of expertise. whether strengthening client engagement, controlling prices and capital, or reorganizing customers company, it is nicely located to help them reach their dreams. It gives solutions like business Lending and Leasing, mortgage offerings, customer Care and Collections, Onboarding and Activation and many others.

Finance and Accounting: Through doing away with burdensome transactional approaches, finance leaders can uncover clever insights and guide principal organizations selections. Powered by way of advanced organizational models, virtual technology, and predictive analytics, finance turns into a strategic commercial enterprise partner that drives growth. It provides offerings like money owed Payable, organization performance management, F&A Multi-Tower Consulting, bill to cash etc.

Procurement and Supply Chain: Procurement and supply chains are reworking their reputations through embracing digital. now not centered on fee savings, they're the usage of digital technology, superior analytics, and reimagined strategies to enhance customer satisfaction and free up working capital. It gives services like Automation, consumer experience, business internet of factors (IIoT), Order control, supply to Pay and so on.

Meet the Leader

NV "Tiger" Tyagarajan, Chief Executive Officer: Based totally in new york, Tiger is credited as one of the enterprise leaders who pioneered a new worldwide enterprise model and converted a department of GE (previously GE Capital global offerings) into Genpact. In his cutting-edge role, Tiger spends a whole lot of his time with the C-Suite of huge global businesses, supporting them force exchange globally and get more competitive in their enterprise. Tiger started out his career with the Unilever organization in India where he spent seven years in sales and advertising after which 3 years with Citibanks purchaser economic offerings companies in sales, operations, and credit. He joined GE Capital in 1994 as head of hazard in India and went directly to emerge as CEO for GE Capital's global client Finance and auto monetary services business in India.

Tiger has a diploma in mechanical engineering from the Indian Institute of era, Mumbai, and an MBA, majoring in finance and advertising, from the Indian Institute of management, Ahmedabad.

“We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details.”

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